I would keep the service if I could have access to all the apps for $20/month. I'm not getting value out of my $50 monthly subscription and a free month or two won't change that. Me: The only way I would consider keeping the service is if you could permanently lower the monthly cost. Me: No, I don't think so, but thank you for the offer.Ĭhaitra: If you wish I can provide you next 2 months free as an exception which would save next 2 months fee for you, If you are willing to continue and complete your current annual commitment.Ĭhaitra: Would you wish to continue with the subscription with 2 months free subscription? Ĭhaitra: Before you decide to cancel your subscription, let me give you an offer.Ĭhaitra: I can give you 1 month free subscription which will help you save a months subscription fee and next month of your membership will be free, with your annual commitment.Ĭhaitra: Will you be interested in 1 month free offer? Me: I'm not using the software enough to justify the cost.Ĭhaitra: I have checked and see that you have Creative Cloud membership (one-year) subscription, which was purchased on. List of incompetent jackasses who can't check a source if their lives depended on it:Ĭhaitra: Hello! Welcome to Adobe Customer Service.Ĭhaitra: I understand that you wish to cancel your subscription, let me help you with that.Ĭhaitra: May I know the reason for cancellation please?

The 'Me' in this transcript is who shared his story first on reddit. To everyone who got here through Twitter or Facebook or Hacker News or whatever: THIS IS NOT ME.

Cancelling creative cloud